Service Advisor
Jerry Seiner Buick, GMC of North Salt Lake, seeks a guest experience-oriented and results-driven Service Advisor to join our team and act as the primary contact between our valued customers and service technicians. As a Service Advisor at Jerry Seiner Buick, GMC, you will be crucial in ensuring exceptional customer service by providing expert assistance and guidance throughout the service process. Our Service Advisors work a rotating 4-day work week! We are Utah's fastest-growing Buick/GMC Dealership! We are a proud WrenchWay Top Shop, and we have compiled photos, videos, and detailed information about what it's like to work at our shop on our Top Shop page. Check it out here:
https:
//wrenchway.com/shops/jerry-seiner-buick-gmc-north-salt-lake
Responsibilities:
Greeting customers warmly, properly documenting their concerns, and advising them of their vehicles maintenance needs. Consult with our skilled mechanics to determine necessary repairs and explore possible alternatives to expensive repairs. Utilizing your extensive knowledge of our products and services to sell or provide customers with detailed information about available parts and service options. Answering customer inquiries regarding service outcomes, scheduling appointments, vehicle drop-off, and vehicle pick-up. Offering customers information and advice on warranty protections and potential cost savings. Managing and overseeing the workflow and schedule of our dealership's service department to ensure efficient operations. Proactively communicating with customers, providing updates on service changes, or notifying them about car pick-up times. Building and maintaining positive customer relationships to foster loyalty and encourage repeat business. Ensuring accurate documentation of all services rendered and costs, effectively processing customer payments, and proper factory warranty procedures/requirements. Collaborating with service technicians and parts staff to coordinate parts ordering, ensuring availability when needed. Requirements:
Customer Service approach that strengthens our relationships with our guests. Previous experience in the automotive field is highly advantageous. A strong understanding of automotive technology and the workings of the automotive industry. Proficiency in industry-specific software to manage service operations effectively. Excellent customer service, interpersonal, and communication skills to interact with mechanics, customers, and management. Strong organizational, decision-making, and problem-solving abilities. The ability to effectively communicate technical information to customers clearly and understandably. At Jerry Seiner Buick, GMC, we value our customers' satisfaction and strive to provide exceptional service at every step. Join our team as a Service Advisor and contribute to our commitment to excellence in the automotive industry.Experience The Seiner Difference!At Seiner, we are a family-owned business proudly serving the Utah community since 1980 and have recently expanded into Arizona and Nevada. The Seiner culture believes in helping our team members achieve their highest level of success through training, mentoring, and career advancement. We encourage individual growth and development of our employees through our employee-focused benefits. Explore the many career opportunities that come with being a part of the Seiner team.Benefits may include:
Paid Time Off (PTO) accumulates from Day 1 Grow with us! Educational reimbursement Health, Dental & Vision Insurance Employer Health Saving Account contribution each month 401k Retirement plan Year-end bonus programs Supplemental insurance plans to cover you if you're injured Great discounts on vehicle purchases Discounts on parts and accessories Discounts on service and body labor Monthly book reimbursement to help you learn and grow Referral bonuses for vehicle purchases Closed Sunday Pre-employment screenings, including but not limited to your background screening, drug test, and motor vehicle record, are required.#J-18808-Ljbffr Recommended Skills Automotive Industry Communication Consulting Cost Reduction Customer Relationship Management Customer Service Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3w62678g2ftyrx6b2v', 'ExternalApply-j3w62678g2ftyrx6b2v'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
https:
//wrenchway.com/shops/jerry-seiner-buick-gmc-north-salt-lake
Responsibilities:
Greeting customers warmly, properly documenting their concerns, and advising them of their vehicles maintenance needs. Consult with our skilled mechanics to determine necessary repairs and explore possible alternatives to expensive repairs. Utilizing your extensive knowledge of our products and services to sell or provide customers with detailed information about available parts and service options. Answering customer inquiries regarding service outcomes, scheduling appointments, vehicle drop-off, and vehicle pick-up. Offering customers information and advice on warranty protections and potential cost savings. Managing and overseeing the workflow and schedule of our dealership's service department to ensure efficient operations. Proactively communicating with customers, providing updates on service changes, or notifying them about car pick-up times. Building and maintaining positive customer relationships to foster loyalty and encourage repeat business. Ensuring accurate documentation of all services rendered and costs, effectively processing customer payments, and proper factory warranty procedures/requirements. Collaborating with service technicians and parts staff to coordinate parts ordering, ensuring availability when needed. Requirements:
Customer Service approach that strengthens our relationships with our guests. Previous experience in the automotive field is highly advantageous. A strong understanding of automotive technology and the workings of the automotive industry. Proficiency in industry-specific software to manage service operations effectively. Excellent customer service, interpersonal, and communication skills to interact with mechanics, customers, and management. Strong organizational, decision-making, and problem-solving abilities. The ability to effectively communicate technical information to customers clearly and understandably. At Jerry Seiner Buick, GMC, we value our customers' satisfaction and strive to provide exceptional service at every step. Join our team as a Service Advisor and contribute to our commitment to excellence in the automotive industry.Experience The Seiner Difference!At Seiner, we are a family-owned business proudly serving the Utah community since 1980 and have recently expanded into Arizona and Nevada. The Seiner culture believes in helping our team members achieve their highest level of success through training, mentoring, and career advancement. We encourage individual growth and development of our employees through our employee-focused benefits. Explore the many career opportunities that come with being a part of the Seiner team.Benefits may include:
Paid Time Off (PTO) accumulates from Day 1 Grow with us! Educational reimbursement Health, Dental & Vision Insurance Employer Health Saving Account contribution each month 401k Retirement plan Year-end bonus programs Supplemental insurance plans to cover you if you're injured Great discounts on vehicle purchases Discounts on parts and accessories Discounts on service and body labor Monthly book reimbursement to help you learn and grow Referral bonuses for vehicle purchases Closed Sunday Pre-employment screenings, including but not limited to your background screening, drug test, and motor vehicle record, are required.#J-18808-Ljbffr Recommended Skills Automotive Industry Communication Consulting Cost Reduction Customer Relationship Management Customer Service Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3w62678g2ftyrx6b2v', 'ExternalApply-j3w62678g2ftyrx6b2v'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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